Getting started

Installation

To install the bot you first need to invite the bot!

https://discord.com/api/oauth2/authorize?client_id=955374125461934100&permissions=326685961232&scope=bot%20applications.commands

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Invite Bot

Setup

To setup the bot you only need to use one command that will create the Support Category for the Bot!

/setup <Supporter>

<Supporter>

Type	Description	Required
Role	The Supporter Role that should be able to Edit Tickets	true

You need the ADMINISTRATOR permission for this Command!

Usage of Bot

To use the bot it is very simple. With the /ticket command you can create a new Ticket!

/ticket <Reason>

<Reason>

Type	Description	Required
String	The Reason of your Ticket!	true

It will create a new User Collection if there isn't anyone already for the user!

And in this Channel for the User it creates the Ticket as a Thread!

To close a Ticket you use the following command!

You need the MANAGE_THREADS permission for this command

/resolve <reason> <owner> <locked>

<reason>

Type	Description	Required
String	The Reason of the closure!	false

If you don't provide a reason it will choose the default reason "Ticket Closed!"

<owner>

<locked>

Delete User archive!

To delete the User achrive you need to use the following command!

You need the MANAGE_THREADS permission for this command

/delete

Only avaiable in Text-Channels in the Support Categorie!

You need to use that command in the Text-Channel of the User under the Support categorie! After 5s it will delete the Channel and with that every Ticket the user created. This is helpful if you ban someone and you don't wan't to store his tickets!